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Terms


Order Processing

All sales are final.

Orders will be processed within 3-7 business days. Please allow an additional 3-10 days for delivery from time you receive shipment information.

You will receive an email with tracking when your order has been shipped.

*Due to the ongoing spread of COVID-19 some orders may be delayed beyond our control.

Shipping Rates

We ship domestic and worldwide using UPS and FedEx.

We charge a flat rate of $15 USD - $30 USD for domestic orders depending on how many items are purchased in your order.

A flat rate of $45 USD is charged to all other countries and territories outside of the domestic United States. International customers are responsible for paying the respective duties and tariffs for their region. We require international customers to supply a valid mobile phone number to pass customs.

Unclaimed international packages or packages that fail to have their duties paid will be returned to our facility. We have to pay duties, shipping to the destination, return shipping for unclaimed packages. Customers will be refunded the remaining amount after these costs. We work closely with international couriers to make sure you can get your package as fast and efficiently as possible.

Returns

All sales are final. No refunds or exchanges. If you were sent the wrong item, please contact us via email within 7 days of receiving your order at info@plessume.com

Payment

We accept most major credit cards. We do not offer PayPal at this time. Please note that payments are subject to verification and orders may be canceled if we flag your order as a high fraud risk.

Fraud

We require the customers billing and shipping address to match the credit card used to checkout. Your order is subject to cancellation if your order is flagged as possible fraud.

Questions?

Drop us a line at info@plessume.com or DM us @plessume on instagram